Case Study 1:
This Professional Development & Leadership Programme for a company providing business process management software and solutions was designed to build on the leadership skills of a group of individuals that have been identified by the client. The overall programme objective was to build on current leadership skills and provide delegates with the concepts and strategies for improved supervisory/management abilities – for immediate use or in preparation for future demands. The modules covered: Corporate Culture; Objective Setting and Business Strategy; Leadership and Delegation; Communication Skills; Coaching & Mentoring Skills; Change & Customers - A Holistic Approach; Managing Stress For Success; Personal Effectiveness - Time Management, Presentation Skills & Meeting Skills. The programme ran over a six-month period (on average 1x1 day module per month) with a residential / outdoor element at the beginning and end of the programme.

Case Study 2:
This ILM Level 3 Certificate in First Line Management for one of the UK's leading business process outsourcing company was designed to improve performance in the organisation through their strong focus on their specific job role. The programme provided an introduction to the wide range of responsibilities of the first line manager such as Problem Solving Skills, Planning and Implementing Change, Delegation, Motivation, Team Building and Using Information for Decisions. This flexible programme comprises of 10 3 –hour modules (3 compulsory plus a further 7 of your choice) It has proved to be a tightly focused package which can produce a step change in performance quickly and economically. The flexible structure makes it highly adaptable to candidates and provides an ideal start to future ongoing development.


Case Study 3:
This Professional Team–Building Programme was designed for a world-class software consultancy services company with expertise in telecommunications operational support systems (OSS). The modular programme (as part of an induction process) was designed to reflect and support the client’s commitment to this crucial area of focused staff development. The programme ran over a six-month period (on average 1x1 day module per month) with a residential / outdoor element at the beginning and end of the programme. The programme covered: Corporate Culture; Objective Setting and Business Strategy; The Importance of Team; Communications Skills; Personal Effectiveness - Time Management; Professional Presentation Skills Assertiveness Skills; Customer Development Strategies; Team Building


Case Study 4:
This 7-module High Performance Programme for one of the UK's leading computer software and services organisation was developed to reflect the company commitment to the crucial area of management. Delivered over a seven-month period each one-day module drove the management team to critically examine their own management skills-base and to also examine the management issues that centred on company strategy, staff and personal development.


Case Study 5:
This programme for a leading provider of semiconductor IP was developed in line with the company’s restructuring and newly defined job roles. The aim was to improve communication skills of technical staff supporting Sales in customer facing situations, develop the management skills of senior Technical Professionals and build a culture of Customer Focus in the organisation.

Case Study 6:
Redundancy - What Next?  - This programme was developed to accommodate the re-employment of 50 staff who were being made redundant - some voluntarily and some not. This intense 4-day Programme includes modules on taking stock of your life to date; finding out if retirement, re-employment or self-employment is feasible; building self-confidence; self-marketing; writing a winning CV and successful interviewing techniques.  To date, there has been a 98% success rate